Welcome to WhereToEscape. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
Agreement to Terms
By creating an account or using WhereToEscape, you agree to these terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the site.
1. Use of the Service
1.1 Eligibility
You must be at least 13 years old to use this service. By using WhereToEscape, you represent that you are at least 13 years old.
1.2 Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your password
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorised use of your account
1.3 Permitted Use
You agree to use WhereToEscape only for lawful purposes and in accordance with these Terms. You agree not to:
- Post false, misleading, or inaccurate information
- Impersonate any person or entity
- Post spam, harass, or harm other users
- Submit reviews or content that you do not have the right to submit
- Attempt to gain unauthorised access to our systems
- Use automated tools to scrape or harvest data
2. Content and Reviews
2.1 User-Generated Content
You retain ownership of any content you submit to WhereToEscape, including reviews, comments, and trip plans. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content.
2.2 Review Guidelines
When submitting reviews, you agree to:
- Base reviews on your genuine experience
- Provide accurate and fair assessments
- Refrain from defamatory, abusive, or hateful language
- Not post fake reviews or reviews on behalf of others
Violation: We reserve the right to remove any content that violates these terms or is otherwise objectionable.
3. Intellectual Property
WhereToEscape and its original content, features, and functionality are owned by WhereToEscape and are protected by international copyright, trademark, and other intellectual property laws.
3.1 Trademarks
The WhereToEscape name, logo, and related trademarks are the property of WhereToEscape and may not be used without our prior written consent.
3.2 Third-Party Content
Our service may include content from third parties. Such content is protected by copyright and other laws. You may not reproduce, distribute, or create derivative works from such content without express permission.
4. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs our use of your information.
By using WhereToEscape, you consent to the collection and use of your information as described in our Privacy Policy.
4.1 Analytics and Cookies
We use Google Analytics to understand how the site is used so that we can improve it. When you create an account, you consent to analytics cookies being set and to your usage being measured while you are signed in. You can withdraw this consent at any time using the cookie banner or cookie preferences. Visitors without an account can manage analytics cookies in the same way, and until consent is given we only collect basic, anonymous usage data without storing cookies on your device.
5. Disclaimers
5.1 "As Is" Service
WhereToEscape is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, about:
- The accuracy, reliability, or completeness of any information
- The availability or functionality of the service
- The products, services, or information provided by third parties (escape room venues)
5.2 Venue Information
While we strive to keep our directory accurate and up-to-date, we cannot guarantee that all information about escape room venues is current. Always verify details directly with venues before visiting.
6. Limitation of Liability
To the fullest extent permitted by law, WhereToEscape shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of data, revenue, or profits
- Damages arising from your use or inability to use the service
- Damages resulting from errors, mistakes, or omissions
- Damages from any content or third-party services
Maximum Liability: In no event shall our total liability exceed the amount you paid, if any, for using the service during the twelve (12) months preceding the claim.
7. Account Termination
7.1 Termination by You
You may delete your account at any time through your account settings or by contacting us.
7.2 Termination by Us
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to:
- Violation of these Terms
- Suspicious or fraudulent activity
- Extended period of inactivity
- Requiring to comply with legal obligations
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of WhereToEscape after such modifications constitutes your acknowledgement and agreement to the updated Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@wheretoescape.com
